Your privacy, softly protected.

This website is operated by Jacs Batchelor Photography, a photography business based in the UK.

For the purposes of this Privacy Policy, “I”, “me”, and “my” refer to Jacs Batchelor Photography, and “you” refers to visitors, clients, and prospective clients using this website or my services.

If you have any questions about this policy or how your information is handled, you can contact me at:

Email: hello@jacsbatchphotography.co.uk

This website collects personal information to power site analytics and help me understand how visitors use the site. This may include:

• Information about your browser, network, and device
• Web pages you visited before coming to this website
• Your IP address
• Pages viewed on this website
• Clicks, internal links, scrolling, searches, and timestamps

This information is provided to Squarespace, my website hosting and analytics provider, so that Squarespace can run this website securely and provide analytics about site traffic and activity.

This website uses cookies and similar technologies. Cookies are small files or pieces of text that are downloaded to your device when you visit a website or app.

Necessary and required cookies are always used. These allow Squarespace, my website hosting platform, to securely serve this website to you.

Analytics and performance cookies may also be used, but only where you have acknowledged or accepted the cookie banner. These help me understand website traffic, activity, and how visitors move through the site.

You can usually manage or disable cookies through your browser settings.

When you submit information through a contact form, enquiry form, or other webform on this website, I collect the information requested in the form so that I can respond to your enquiry and manage our relationship.

This may include:

• Your name
• Your email address
• Your phone number
• Your location
• Details about your photography enquiry
• Information about your family, wedding, event, brand, or session plans
• Any other information you choose to include in your message

Squarespace processes this information on my behalf as my website hosting and form provider, so that I can receive, manage, and respond to your submission.

When you book or agree to a photography service, I collect the information needed to plan, deliver, and manage your session, wedding, or project.

This may include:

• Your name and contact details
• Session, wedding, or event details
• Names of relevant people involved in the booking
• Timings, locations, and logistical information
• Contract and invoice details
• Questionnaire responses
• Payment status and booking records

I use this information to communicate with you, prepare for your photography session or wedding, issue contracts and invoices, deliver galleries, and provide the service you have booked.

I may use Pixieset to manage parts of the client booking process. This may include contracts, questionnaires, invoices, forms, and client communication.

Information processed through Pixieset may include your name, email address, phone number, booking details, questionnaire responses, invoice details, payment status, and contract records.

Pixieset processes this information so that I can manage your booking, keep appropriate business records, and provide the photography service you have requested.

I may use Pic-Time to deliver private online galleries. When a gallery is created or shared with you, Pic-Time may process information such as your name, email address, gallery access details, image selections, downloads, favourites, purchases, and related gallery activity.

Pic-Time is used to allow you to view, download, select, share, or purchase images from your gallery. Gallery links may be shared with you by email or direct communication.

Please take care when sharing gallery links or passwords with others, as anyone with access to those details may be able to view the gallery depending on the gallery settings.

If you make a card payment, your payment may be processed securely by Stripe or another payment provider.

I do not directly store your full card details. Payment providers may process personal and payment information such as your name, email address, billing information, payment amount, payment status, and transaction reference.

I may keep records of invoices, payments, deposits, balances, refunds, and outstanding amounts for business, tax, accounting, and contractual purposes.

As part of providing photography services, I create, edit, store, export, and deliver photographic images. These images may include you, your family, your guests, your business, or other people connected with your booking.

I use Adobe Lightroom and other Adobe Creative Cloud tools as part of my editing workflow. Images may be imported, organised, edited, exported, and prepared for delivery using Adobe software.

Original and edited images may be stored on password-protected devices, external hard drives, cloud-based systems, gallery platforms, and other secure storage solutions used for professional photography workflow and backup.

I take reasonable steps to protect image files and related client information. However, no digital storage system can be guaranteed to be completely secure.

I will only use images for portfolio, website, social media, marketing, advertising, awards, editorial features, or other promotional purposes where this is permitted under the terms of your contract or where appropriate consent has been given.

If your contract includes permission for image use, this allows me to show selected images as part of my portfolio and business marketing. If you have any concerns about image privacy, please raise this before booking or as soon as possible.

For weddings and events, guests may appear in photographs as part of documenting the day. Where appropriate, clients are responsible for informing guests that photography will take place.

This website may use Google Fonts, Adobe Fonts, or self-hosted font files to display the website correctly and maintain the intended visual style.

Where third-party font services are used, they may receive personal information such as:

• Information about your browser, network, or device
• Information about this website and the page you are viewing
• Your IP address

To run my business and provide my services, I may use trusted third-party platforms. These may include:

• Squarespace for website hosting, forms, analytics, and website services
• Pixieset for contracts, questionnaires, invoices, forms, and client management
• Pic-Time for online galleries, image delivery, downloads, and print/product orders
• Stripe for payment processing
• Adobe Lightroom and Adobe Creative Cloud tools for image editing and workflow
• Google Fonts and Adobe Fonts for website display
• Google Workspace or similar email services for communication

These providers may process personal information where necessary to provide their services. Each provider is responsible for handling your information in line with their own privacy policies and applicable data protection laws.

I use your personal information to:

• Respond to enquiries
• Manage bookings and client communication
• Prepare contracts, invoices, questionnaires, timelines, and galleries
• Plan and deliver photography services
• Edit, store, deliver, and archive images
• Process payments and keep financial records
• Improve this website and understand how it is used
• Maintain appropriate business records
• Comply with legal, tax, accounting, and contractual obligations

I only keep personal information for as long as necessary for the purpose it was collected, including to provide services, maintain business records, resolve queries, and comply with legal or tax obligations.

Client contracts, invoices, payment records, correspondence, questionnaires, and booking details may be retained for business, legal, accounting, and archival purposes.

Image files and galleries may be retained for a reasonable period for editing, delivery, backup, archival, portfolio, and business continuity purposes. Where practical, information that is no longer needed will be deleted or securely archived.

I take reasonable steps to protect your personal information and images. This includes using trusted platforms, password-protected systems, secure devices, and appropriate storage practices.

Please take care when sharing sensitive personal information by email, form, message, or gallery link.

Under UK data protection law, you may have rights in relation to your personal information, including the right to:

• Ask what personal information I hold about you
• Request a copy of your personal information
• Ask for inaccurate information to be corrected
• Ask for information to be deleted, where applicable
• Object to or restrict certain types of processing
• Withdraw consent where processing is based on consent

To make a request, please contact me using the email address listed above.

I may update this Privacy Policy from time to time to reflect changes to my business, website, services, platforms, or legal requirements. The latest version will always be published on this page.